Step 3: Wait until the S9 has fully rebooted. When your phone goes blank and begins rebooting, you can release them. Position your hands so you can firmly press down on both for about 10 seconds.

Step 2: Press and hold the Volume down and Power buttons at the same time. The volume keys are on the upper left side, right above the Bixby button (the button that summons the Samsung voice assistant). If you’re new to the S9, the power button is located on the upper-middle right side of the phone. Step 1: Look for the Volume down and Power buttons. Best of all, this approach won’t delete any of your data, so when you restart your phone you should still have access to all your info.

The soft reset is a handy way to give your S9 a metaphorical kick when it freezes, malfunctions, or stops responding in other ways. How to soft reset a Galaxy S9Ī soft reset is designed to cut off power to the phone, briefly, as if the battery was taken out and then put back in (which is useful, since you can’t really take the battery out of a Galaxy S9). To get your S9 functioning like new again, follow the steps below. How to hard reset (factory reset) a Galaxy S9Ī soft or hard reset can solve malware issues or fix corrupted data on your device.

Push big red button sims 4